Privacy Policy - Percofect

Privacy Policy


Welcome to Percofect’s Privacy Policy. This document outlines how Percofect collects, uses, stores, discloses, and processes your personal data when you engage with our websites, applications, and services that link to or display this Privacy Policy. It also covers interactions such as account registration, participation in events, webinars, contests,, and communication via email, text messages, instant messaging, phone calls, and other electronic means.

This Privacy Policy is designed to provide you with information about your rights and choices concerning your personal data. We encourage you to contact us if you have any questions or concerns about our privacy practices.

It’s important to note that this Privacy Policy doesn’t apply to personal data we handle on behalf of our business customers as a service provider or processor. Our agreements with our business customers govern the processing of that information.

Please read this Privacy Policy carefully. If you disagree with its terms, we recommend refraining from using our website and services or providing us with your personal data. By accessing our website, utilising our services, or otherwise sharing your personal data with us, you acknowledge that you have read and understood this Privacy Policy. Your use of our websites and services is also subject to our Terms of Service.

This Privacy Policy is effective as of the date specified above. We may periodically update this Privacy Policy, and any changes will be posted on this page or another relevant page with a link to this Privacy Policy. We encourage you to stay informed about updates and revisions by checking the revision date when you visit our website. We will notify you of any significant changes to this Privacy Policy that might impact how we use or disclose your personal data before the changes take effect, typically through a message on this website or as required by applicable law. Your continued use of our website and services after we have posted changes to this Privacy Policy, or after you have been informed of such changes will be considered as your acceptance of those changes.


  • European Data Protection Law: Encompasses the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant national legislation that implements the GDPR. It also includes the UK Data Protection Act 2018 and the UK GDPR, if applicable.
  • Privacy Policy: This document you are currently reading outlines our privacy practices.
  • Percofect, we, us, and/or our: Refers to Percofect and its partners unless otherwise specified.
  • Services: Denotes our Software as a Service professional service through our websites.
  • You and your: Refers to the individual to whom the personal data covered by this Privacy Policy pertains.


Our website offers certain functionalities that can be utilised without the need to provide any personal data. However, to access specific features of our Services, it is necessary to provide personal data. We collect personal data across three main categories:

  • Information Provided Directly by You
  • Information Received from Third Parties
  • Information Collected Automatically


  • Account Registration: We will request specific personal data when you register with our Services through our website or via email. This may include your name, company name, email address, and password. If you create an account or log in using third-party services such as Google, Facebook, or LinkedIn, we will receive your name, email address, and/or phone number as allowed by your profile settings on the third-party service. The information we obtain when you authenticate through a third-party service is subject to the settings, permissions, and privacy policy controlled by that service. We recommend reviewing the privacy settings and policies of the relevant third-party services to understand the data that may be disclosed to us or shared with our Services.
  • Communication with Percofect: We collect personal data that you willingly provide when you contact us with inquiries, which may involve filling out forms on our websites, responding to surveys, reaching out to our customer support for assistance with Service-related issues, or other communications regarding our website or Services.
  • Transactions: Details of transactions conducted through the Services are collected, including the information you provide to facilitate order fulfilment.We will also receive payment transaction details, including your name, payment amount, and transaction date.
  • Payment Information: Billing and payment information are collected when you sign up for the service.
  • Additional Payment Information: You can furnish additional details, such as your VAT number, supplementary billing address, or the name of the entity you represent.
  • Identity Verification: In certain situations, like when you request a refund, we may request specific information to verify your identity. This may include billing information (name, transaction ID, payment method, billing date, etc.), email address, login name, and any other necessary information to comply with applicable laws.
  • Testimonials: We gather and display personal testimonials from satisfied customers and users on our Services and other endorsements. Subject to your consent, we may publish your testimonial, including your name, on the Services. If you wish to update or delete your testimonial, contact us at [email protected].

We respect your privacy and handle your data following applicable protection laws and regulations. Your data is safeguarded with appropriate measures to protect your rights and privacy.


We may supplement the personal data you provide us with information from other sources. 

These sources may include:

  • Authorised Resellers or Distributors: If you acquire access to our Services through one of our authorised resellers or distributors, we may receive personal data from them. This may include business contact information, such as mailing addresses, job titles, and phone numbers.
  • Other Third Parties: We may obtain data from various third-party sources, including email campaigns, marketing partners, publicly available sources, and data providers. The personal data we may receive from these sources encompasses company details, location information, demographic information, and business contact information, including mailing addresses, job titles, email addresses, and phone numbers. This information may enrich our existing records about you, enhance data accuracy, and for other purposes outlined in this Privacy Policy.

We ensure that data received from external sources is handled following applicable data protection laws and regulations. Our commitment to protecting your privacy remains paramount, and we take appropriate measures to safeguard your rights and personal information.


As is typical with many commercial websites, we employ various technologies such as tools for gathering usage data, cookies, web beacons, pixels, and comparable technologies. These technologies enable us to collect information automatically, some of which may include personal data during your interaction with our websites, utilisation of our Services, or engagement with communications sent to you. This collection is subject to your consent where mandated by applicable laws.

Device and Usage Data: When visiting our websites, we may track, collect, and aggregate information that indicates, among other things, the following:

  • The pages of our websites you visited.
  • The order in which you visited these pages.
  • The timing of your visits.
  • The hyperlinks you clicked on.
  • Information from URLs linking to our websites.

Collecting this information may entail logging details such as IP addresses, operating systems, and browser software used by each user of our websites. Sometimes, we can deduce the user’s Internet Service Provider and geographic location based on their IP address.

Third-Party Widgets: Certain Services include social media features like Facebook or LinkedIn buttons. The decision to press these buttons and share your data with third-party widgets or social media operators is entirely at your discretion. These widgets and features collect your IP address and information regarding the page you visit while using our Services. They may also set cookies to facilitate proper functionality. These widgets and social media features can be hosted by a third party or hosted directly within our Services. The privacy policy of the providing company governs your interactions with these features. We recommend reviewing these policies before sharing your data with third parties.

Cookies and Similar Technologies:

  • Google Analytics: Our Services utilise Google Analytics, a web analytics service provided by Google. This service operates in the “Universal Analytics” mode, which facilitates the assignment of data, sessions, and interactions across multiple devices to a pseudonymous user ID. This allows us to analyse user activities across devices. Your use of our Services implies agreement with YouTube’s General Terms of Service and Google’s Privacy Policy.
  • API YouTube: Percofect uses YouTube API Services. By agreeing to our Privacy Policy, you also certify that you have read and agreed to YouTube’s General Terms of Service and Google’s Privacy Policy. You can revoke access to your data via the Google security settings page.


We employ the personal data we collect, as described above, for the following purposes:

Provision of Services and Support: We use your personal data to provide the Services, offer related support, process transactions, manage your user account, and respond to your inquiries. This is essential to fulfil the contract we are entering into or have entered into with you.

Operational and Legitimate Interests: To the extent permitted by applicable law, and for specific legitimate interests, including:

  • If no contractual agreement exists, we use your data to manage and administer our websites, provide you with requested content (e.g., downloading materials from our websites), and address your Service-related requests. In some cases, we may share your data with our resellers to efficiently respond to your Service requests and facilitate Service sales, as detailed in the ‘How We Share Your Personal Data’ section below.
  • Managing our relationship with you involves sending administrative information (e.g., website updates and modifications to our terms, conditions, and policies), providing information about our products and services that may interest you, and responding to your inquiries or communication with you.
  • Analysing your preferences, interests, and behaviour (e.g., website and Service usage) to uncover insights, trends, and correlations. This analysis enhances your experience by delivering more relevant content and service offerings. It aids us in improving our Services (e.g., Service functionality, product features, user-friendliness) and developing new products and services.
  • Internal Business Purposes: We utilise your data for internal business needs such as data analysis, benchmarking, audits, research, analysis, studies, surveys, and identifying usage trends. This includes fraud prevention, safeguarding against criminal activities, preventing misuse of our products or services, and ensuring the security of our IT systems, architecture, and networks.
  • Legal Compliance and Protection: We may process your data to:
  • Comply with legal obligations and legal processes.
  • Respond to public and government authorities’ requests, including those outside your country of residence.
  • Enforce our Terms of Service.
  • Safeguard our operations, rights, privacy, property, and that of you or others.
  • Pursue available remedies or limit potential damages.
  • Data Deletion Requests: In cases where you request the deletion of your data or removal from our marketing lists, and we are obligated to fulfil your request, we may retain basic data for identification purposes and to prevent further unwanted processing.
  • Marketing and Advertising: This involves sending you updates, information about new products and services, upcoming events, promotions, or news via email, push notification, or other lawful means. We will only send you marketing information where required by law or if you consent to it when providing your personal data. If not, sending such information is based on our legitimate business interests. You can opt out of our marketing communications, as outlined in the “Opt-out of marketing communications” section below.

Additionally, we collaborate with advertising partners, including third-party advertising companies and social media firms, to display ads across the web. These partners may use cookies and similar technologies to collect data (including the automatically collected data detailed above) about your interactions across our Services, our communications, and other online services. They use this data to serve online ads tailored to your interests. If the law requires, we will undertake such advertising with your consent; otherwise, it is based on our legitimate business interests. For further details, please refer to our Cookie Policy.


Percofect is committed to safeguarding your data and will not sell, rent, lease, or otherwise provide it to others except as necessary to fulfil your requests for products and services, or as further described below, with your consent, or as required by applicable law.

  • Service Providers: We may collaborate with other companies and individuals to assist us in delivering our Services. This may include third-party providers specialising in payment processing, fraud prevention, risk assessment, hosting, information technology services, email communication, customer support, analytics, data provision, marketing, advertising, and investor relations. These entities may process your personal data as instructed by us to provide the relevant services.
  • Affiliates: We may share your data with our affiliated companies for administrative purposes, to enhance our Services (e.g., by providing engineering support), offer customer support, or conduct sales and marketing activities on our behalf. For instance, if you inquire about a particular company or service from a Percofect affiliate, we may share your pertinent personal data with another Percofect affiliate to enable them to respond effectively to your inquiry.
  • Resellers, Distributors, and Third Parties: When you request our Services or seek information about them, we may share your personal data, such as your name, last name, and email address, with authorised resellers, distributors, affiliates, or other third parties as necessary to efficiently respond to your Service requests and facilitate the sale of our Services. These third parties will process your personal data as separate data controllers or businesses, following their respective privacy policies. Please consult the privacy policy of the applicable reseller for information on their privacy practices.
  • Social Networking Websites: In compliance with applicable law or with your required consent, we may use limited personal data, like your email address, to hash and share it with social network websites (e.g., Facebook, LinkedIn, or Google). This generates leads, directs traffic to our websites, or promotes our products and Services. It’s essential to note that these social network websites are not under our control or supervision. For inquiries about how your social network service provider handles your personal data, please get in touch with the provider directly.
  • Business Transfers: In the event of a merger, acquisition, financing due diligence, reorganisation, bankruptcy, receivership, sale of assets (in part or whole), or transition of service to another provider, your personal data and related information may be transferred to a successor or affiliated entity as part of the transaction.
  • Legal Requirements: We may share your data when required to comply with a legal obligation, protect and defend Percofect’s rights or property, respond to urgent circumstances affecting your safety or that of the public, or safeguard Percofect against legal liability. Examples include sharing data under subpoenas or similar official administrative or court orders.


Percofect retains your data for a duration that is reasonably necessary to provide the Services and fulfil the transactions you have requested. This includes compliance with our legal obligations and addressing other legitimate business purposes. These purposes encompass maintaining business and financial records, resolving disputes, ensuring security, detecting and preventing fraud and abuse, and enforcing our agreements.

Once the relevant retention period has concluded, we will either anonymize or delete your personal data securely and responsibly, ensuring your privacy and data protection.


Percofect is committed to the highest data privacy and security standards, in line with industry best practices. We assure our clients that all information entered on our payment page is securely managed by PCI DSS validated payment service providers, ensuring stringent protection of cardholder data. Please be advised that Percofect does not store, collect, or transmit cardholder data within our systems. This policy is a testament to our dedication to secure processing and protecting our clients’ personal and financial information.

If you suspect that your personal data may have been lost, stolen, misappropriated, or compromised in any way, or if you have reason to believe there has been unauthorised use of your Percofect account, please promptly contact us via email.


Opt-out of marketing communications. You can opt out of receiving marketing-related emails and other communications from us. You can do this by following the opt-out instructions provided in the communications you receive from us. Alternatively, you can contact us using the information in the “Contact Information” section below. Please note that you may still receive non-marketing emails related to the Services.

Online tracking opt-out. You can opt out of third-party cookies as detailed in our Cookie Policy.

Personal data requests. Depending on your location and interactions with our Services, you may have certain rights regarding your personal data. These rights include:

  • Information about data collection and use: We’ve made information about how we collect and use personal data available to you in this Privacy Policy.
  • Access to your personal data: You may request access to a copy of the personal data we’ve collected about you. Where applicable, we will provide this information in a portable, machine-readable format.
  • Correction of inaccurate or outdated personal data.
  • Deletion of personal data: You can request the deletion of personal data that we no longer require for providing Services or other lawful purposes.
  • Opt out of sharing or processing for targeted advertising: To exercise this right, you can visit the “Do Not Sell or Share My Personal Information” link in our website’s footer.
  • Additional rights: You may have other rights, such as the right to object to and request restrictions on our use of your personal data, and in some instances, you can withdraw your consent.

To make a request related to your personal data, please email us or write to us using the contact information provided in the “Contact Information” section below. We may require specific information from you to verify your identity. Depending on your location, you may be permitted to designate an authorised agent to make requests on your behalf. Authorised agents must confirm their identity and authority following applicable laws. Importantly, you can exercise these privacy rights free from discrimination.

You can also access, review, modify, and delete your account profile information by visiting your account settings and editing your information.

Limits on your privacy rights and choices: There may be circumstances where your options are limited. This may include situations where fulfilling your request could infringe on the rights of others, impede our ability to provide requested services or prevent us from complying with legal obligations and enforcing legal rights. If you are dissatisfied with our response to your request, you can submit a complaint using the contact information provided in the “Contact Information” section below. Depending on your location, you may also have the right to complain to a data protection regulator in your jurisdiction.


If you have any questions or concerns about how we process your personal data or if you’d like to exercise your privacy rights, please don’t hesitate to reach out to our dedicated team:

We’re here to assist you and ensure your privacy-related inquiries are addressed promptly and thoroughly. Your privacy matters to us.